🚨 CRITICAL SAFETY ALERT
This exchange is under active police investigation. Do not send funds to BTCC Canada Limited. If you have funds on this platform, contact your local financial regulator and law enforcement immediately.
BTCC Canada Limited: Critical Warning & Asset Freeze Investigation
A formal Lithuanian police report, hundreds of frozen-fund complaints, and a suspended operating license — this is a comprehensive analysis of the BTCC Canada Limited situation.
CryptoRatingHub Safety Score
Score based on our weighted 4-criteria scoring algorithm. 21% overall safety rating.
MSB Canada license effectively suspended; no valid operating license in any major jurisdiction
Overwhelmingly negative; withdrawal complaints dominate review platforms
Numerous documented cases of withdrawals blocked for 2–6+ months
No proof of reserves published; no transparent audit history
Overview
BTCC (Bitcoin China) was founded in 2011 and was once among the world's most prominent cryptocurrency exchanges. Following the Chinese government's ban on crypto trading in 2017, BTCC rebranded and expanded its international operations under the name "BTCC Canada Limited," registering as a Money Services Business (MSB) with FINTRAC in Canada.
However, since 2025, a disturbing pattern has emerged: users attempting to withdraw significant sums report systematic delays, escalating KYC demands, and ultimately, complete account freezes. What began as isolated complaints has grown into a documented investigation by Lithuanian law enforcement.
CryptoRatingHub has independently reviewed user testimonials, the Lithuanian police report reference document, and regulatory filings. Our conclusion: BTCC Canada Limited presents a critical risk to investor funds.
The Lithuanian Police Report
Official Reference Document
siauliai_police_letter_2026-01-13.pdf
Šiauliai Police Department, Republic of Lithuania · January 13, 2026
The Šiauliai (Šiaulių) Police Department of Lithuania formally received and documented a complaint against BTCC Canada Limited on January 13, 2026. The letter, referenced as siauliai_police_letter_2026-01-13.pdf, confirms that:
- A formal complaint has been accepted and registered with Lithuanian law enforcement
- The complaint concerns alleged fraudulent asset freeze practices against Lithuanian nationals
- International coordination with Canadian authorities has been requested
- The case remains active and under investigation as of the date of this report
Note: CryptoRatingHub has received reference to this document from the reporting party. The investigation is ongoing and BTCC Canada Limited has not issued any public statement in response to the Lithuanian police action.
Timeline of Events
Bitcoin China (later BTCC) launches as one of the world's first Bitcoin exchanges.
Chinese authorities ban crypto trading; BTCC pivots to international markets.
Scattered reports of delayed withdrawals and KYC disputes begin appearing on crypto forums.
Multiple Reddit and Trustpilot reports indicate a systematic pattern of funds being frozen for customers attempting large withdrawals.
Financial compliance authorities in multiple jurisdictions begin receiving formal complaints about BTCC Canada Limited.
The Šiauliai Police Department formally receives and documents complaints. Official police letter (siauliai_police_letter_2026-01-13.pdf) confirms investigation is open.
Police investigation continues. Exchange has not provided transparent responses. Additional victims have come forward across multiple jurisdictions.
User Testimonials
The following testimonials are representative of reports received by CryptoRatingHub from affected users. Details have been lightly anonymized to protect privacy.
MarkosV_Investor
Lithuania · February 2026
€45,000
Frozen
"I tried to withdraw €45,000 from BTCC Canada in November 2025. First they asked for additional KYC documents, which I provided. Then they asked for source-of-funds documentation. Then they said my account was 'under review.' It has been 4 months. I filed a police report in January."
CryptoTrader_CA
Canada · January 2026
CAD $80,000
Frozen
"I have been using BTCC since 2021 without issues. Last October I attempted to withdraw CAD $80,000. After weeks of delays and unanswered support tickets, my account was locked with a message saying 'compliance review in progress.' Their phone support is non-functional."
EuroInvestor_2023
Germany · March 2026
€28,000
Frozen
"I've been through every step of their KYC process — passport, utility bills, bank statements, video verification. Each time they approve one document, they ask for another. I believe they are intentionally stalling to keep my assets. My lawyer has now gotten involved."
Our Verdict
DO NOT USE — CRITICAL RISK
Score: 2.1/10 · Status: Under Investigation
Based on our independent review, CryptoRatingHub assigns BTCC Canada Limited the lowest possible safety category: CRITICAL. The combination of an active police investigation, documented asset freeze practices, a suspended operating license, and the systematic pattern of user fund blockage is unambiguous.
If You Are Affected
If you have funds frozen on BTCC Canada Limited, we recommend taking the following steps immediately:
- 1Document everything: save all emails, support tickets, transaction records, and screenshots
- 2File a report with your national financial regulator (FINTRAC in Canada, FCA in UK, BaFin in Germany, etc.)
- 3File a police report with your local authorities and request international cooperation
- 4Contact a cryptocurrency recovery lawyer — several specialize in exchange fraud cases
- 5Report to CryptoRatingHub so we can track the scope of the issue
- 6Join affected user groups and coordinate with other victims