Contact the Research Team
Get in Touch
Whether you have a tip about an exchange, a dispute to report, a press inquiry, or a question about our methodology — our team is here to help.
General Inquiries
For all general contact, research questions, and media requests.
info@exchangepedia.newsWe aim to respond to all inquiries within 2 business days.
What to Include
Exchange Complaint
- —Exchange name and your account ID
- —Description of the issue (withdrawal block, freeze, etc.)
- —Timeline and any supporting screenshots
- —Steps you have already taken to resolve
Rating Dispute
- —Exchange name and current listed score
- —Which specific criteria you believe are inaccurate
- —Documented evidence (regulatory filings, licenses, etc.)
- —Your contact details for follow-up
Press & Media
- —Publication or outlet name
- —Nature of your inquiry or interview request
- —Deadline and preferred format
- —Contact information for your editorial team
Security Tip
- —Nature of the security or fraud concern
- —Exchange(s) involved
- —Evidence or verifiable sources
- —Whether you wish to remain anonymous
Experiencing Issues With an Exchange?
Use our structured report form to submit your complaint. Reports are reviewed by our research team and may be incorporated into exchange ratings.